AI handles routine queries while human experts manage complex issues
Automatic routing to AI or human agents based on complexity and sentiment
Real-time emotion detection to escalate to human agents when needed
AI coverage after hours, human agents during peak times
Unified support across email, chat, social media, and phone
Trained specialists for complex inquiries and escalations
Deploy AI chatbots that resolve common inquiries instantly with natural conversations.
Automatically assign tickets to the right team based on expertise and priority.
Monitor customer emotions in real-time to prevent churn and improve satisfaction.
Seamlessly manage customer interactions across all communication channels.
AI-powered search and recommendations to help customers find answers faster.
Deep insights into support metrics, response times, and customer satisfaction.
Intelligent hybrid approach combining AI efficiency with human expertise
AI instantly responds to common customer inquiries 24/7
Complex issues are automatically routed to appropriate human experts
Emotion detection flags frustrated customers for immediate human attention
Cut average response times from hours to minutes
Handle 10x more inquiries with the same team size
Improve customer satisfaction scores by 40%
Reduce support costs by up to 60%
Join companies delighting customers with hybrid AI-human support
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